Reference

How fretitta Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, connect a payment method like PayPal or Venmo, and use the lobby — and how we protect it.

Account data protectedPayPal & Venmo privacy coveredYour rights, clearly statedNo data sold to third partiesState-eligible access only
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fretitta How fretitta Handles Your Personal Information
HOW WE PROTECT DATA

Security, Retention, and Your Account Controls

Data protection at fretitta isn't a checkbox — it's part of how the account infrastructure runs day to day. Encryption, access controls, and retention limits are built into every layer that touches your personal information. Here's how each area works in practice.

Encryption in Transit and at Rest All data moving between your device and our servers is encrypted using TLS. Stored account records, including identity verification documents, are encrypted at rest and access-restricted to authorized personnel only.
Cookie Controls and Tracking We use session cookies for login continuity and analytics cookies to understand lobby navigation. You can adjust cookie categories any time through the preference panel in the site footer — changes take effect immediately.
Data Retention Schedule Account data is retained for as long as your account is active and for the period required by state financial-record laws after closure. Identity verification records follow the retention window set by applicable regulations in your eligible state.
Your Right to Access and Correct You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion of non-essential data. Requests submitted through account settings or our privacy email are processed per state law timelines.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about this policy, requests to access your data, or requests to delete your account information can be directed to our privacy team through the channels below. We aim to respond to all privacy-related requests within the timeframe required by applicable state law. Your request will be acknowledged and tracked from the moment we receive it.

Privacy Email Send your data access, correction, or deletion request to our dedicated privacy inbox. Include your registered email so we can locate your account record quickly.
Live Chat Support Start a live chat session from any page in the lobby. Our account support team can log a privacy request on your behalf and escalate it to the privacy team directly.
Account Settings Panel From your account dashboard, navigate to Settings, then Privacy. You can review stored data, update communication preferences, and submit a deletion request without contacting support.

Common Questions About Your Privacy at fretitta

These are the questions we hear most often about data collection, payment privacy, and your rights as an account holder. Each answer reflects how our systems actually work.

We share payment metadata with payment processors only to complete transactions. Your PayPal or Venmo credentials are never stored on our servers, and we do not sell payment data to advertisers or data brokers.

Open your account dashboard, go to Settings, then Privacy, and submit a data access request. Alternatively, email our privacy team directly. We'll confirm receipt and respond within the timeframe your state law requires.

Yes. Submit a deletion request through the Privacy section of your account settings or via our privacy email. Some data — identity verification records, transaction logs — must be retained per applicable state financial regulations even after deletion.

After account closure, we retain records required by state law for the legally mandated period, then delete them. Non-essential data — browsing history, communication preferences — is removed within 30 days of confirmed closure.

Government-issued ID documents submitted for verification are processed by an accredited identity-verification vendor under a data-processing agreement. Documents are not stored on our main platform servers and are subject to their own retention policy.

Session cookies are required for login and security functions. Analytics and preference cookies are optional — you can turn them off any time in the cookie preference panel in the site footer without affecting your ability to use the lobby.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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